Read a Brief Introduction About Find Myself

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Do you want to advance yourself in your professional or personal life? We can help you. At Find Myself, we provide the best coaching and consulting services. Connect online today. Scott Flowers is a former Administrator for the Florida Department of Health Medical Quality Assurance's Bureau of Enforcement, overseeing nationally recognized, statewide programs such as pharmacy inspections and investigations involving unlicensed health care providers. He routinely speaks on behalf of the Department to professional organizations, law enforcement agencies, and public consumers regarding the dangers of unlicensed health care providers.

He serves as Vice President for the non-profit organization One Billion Drops, which seeks to unite and foster partnerships among other non-profit and NGOs worldwide to combat abject poverty and maximize each project's lasting success.

He is an outreach liaison and advisor with Lifebuoy Consulting Services, LLC, where his expertise has helped small business owners and non-profit organizations streamline operations and run efficiently.

He has been a consumer representative on the Contractors Licensing and Examination Board of Leon County, Florida. He speaks, consults, and coaches in leadership, team-building, communication, and lean operations for business.

Prior to taking on these roles, he served as an Investigation Manager for the Florida Department of Health and a Revenue Manager for the Florida Department of Revenue. Before Scott moved into public service, he accumulated over 15 years of professional and management experience in the private industry. Scott has served as a District Manager for Tire Kingdom and TBA Shared Services, a Store Manager for Walmart, a small business owner, and a real estate investor. He has successfully created, run, and sold startup businesses in the entertainment, services, construction, and manufacturing industries. He received a bachelor's degree in Physical Science-Chemistry from Florida State University.

Candidate for Leon County Commissioner, At-Large 2020

FLOWERS INVESTMENT GROUP, INC

2018 to present

Owner ScrubBiz, LLC (and several other local Tallahassee businesses)

FLORIDA DEPARTMENT OF HEALTH

Aug. 2014 – 2018  

Administrator, Medical Quality Assurance

Program administrator for two statewide nationally recognized FDOH programs.

• Administer Inspection program with 35,000 facility inspections conducted statewide each year by 35 inspectors across 11 field offices, including 5 Sr. Pharmacists with nationally recognized cGMP training and 6 Registered Nurses who inspect Level I, II, and III Office Surgery centers
• Administer the unlicensed activity program overseeing an outreach and marketing liaison and over 20 dedicated unlicensed activity investigators with an annual budget of approximately $2M and $535,000 for marketing and outreach
• Design, develop, and implement a fraud detection, prevention, and investigation program for collaboration with sister agencies
• Liaise between the Investigative Services Unit, Prosecution Services Unit, Consumer Services Unit, and Communications Department
• Coordinate efforts between all units, facilitate communication, respond to press inquiries, issue press releases, respond to inquiries from the Governor's office, Attorney General's office, and respond on behalf of the State Surgeon General as appropriate
• Coordinate and facilitate statewide training, facilitating travel and meeting space, public speaking on behalf of the Department at trade shows, law enforcement conferences, and board meetings
• Conduct continuing education (CE) training for various professional associations such as Pharmacy, Mental Health Counseling, Environmental Health inspectors, Law Enforcement professionals and other audiences
• Serve on several inter-agency state and federal task forces to combat health care fraud, human-trafficking, and drug diversion
• Write, propose, and support legislative proposals, administrative code changes, and implementation of rule and statute changes
• Maintaining client and company confidentiality in accordance with company policies, state, and federal laws while complying with CH. 119 F.S. Sunshine Law

Nov. 2010 – Aug. 2014   

Senior Management Analyst II, Medical Quality Assurance 

Senior Management Analyst II and Investigation Manager, supervising a team of 7 people consisting of 3 Investigator II’s, 3 Government

Analysts I’s, and 1 Government Analyst II.

• Served as delegated authority for our Bureau Chief and Assistant Chief, supervising up to 19 office, district, and field managers and often served as a project manager for major initiatives
• Evaluated complaints against health care professionals, interpreting statutes, rules, and regulations, and opened and conducted investigations for possible violations of statutes or rule
• Assured proper interpretation of laws and rules, maintaining confidentiality and quality assurance, and ensured thorough investigations were completed and forwarded to our prosecution and field units
• Utilized state and federal databases such as CCIS, Pacer, and DAViD
• Reviewed, approved, and signed affidavits and subpoenas for the Surgeon General
• Served as liaison and coordinated with prosecutors, General Counsel's office, state and federal law enforcement, DEA, MFCU, AHCA, and DCF
• Responded to inquiries from the public through the Governor and Surgeon General's offices and sent official reply communications
• Researched and analyzed data to prepare comprehensive reports for executive management, legislature, or the media
• Reviewed daily media clippings to be sure the department was active in cases with public attention
• Approved timesheets and leave time and handled normal supervisory human resource and personnel matters
• Assisted in strategic planning and applied leadership techniques, resource allocation, manpower modelling, business and organizational planning, coordination, and execution

Florida Department Of Revenue

Sept. 2009 – Nov. 2010   

Revenue Manager

Supervised a team of 18 in the Child Support Enforcement Customer Contact Center including 1 supervisory team lead.

• Utilized principles of strong leadership and management skills in leading the top team of agents within our division
• Coordinated the manpower modelling, scheduling, coaching, evaluating, and training the members of my team
• Participated in management, business and organizational planning meetings, and special projects to ensure quality workflow 
• Assisted administrators by researching and analyzing data and presenting findings and recommendations for developing and implementing new Management Evaluation forms
• Researched and presented daily, weekly, monthly, and quarterly reports from a variety of software and data-collecting programs
• Compiled data into Excel spreadsheets, tables, charts, and graphs for a variety of audiences, including the State Legislature
• Designed, implemented, and trained management staff on custom reports shared throughout the department for statistical analysis and strategic planning
• Served as a technical advisor regarding the application of rules, regulations, policies, and procedures, including Title IV Federal regulations
• Administered a change management program to oversee an office relocation, total software overhaul, and job reallocation

Florida Department Of Health

Nov. 2008 – Sept. 2009   

OA I: Lease Representative, General Services

State Contract Management, ensuring compliance with all Federal, State, and Departmental regulations, policies, and statutes

• Communicated with DMS and General Counsel to execute timely leasing of property, meeting the needs of our various programs throughout the state and ensuring compliance with the competitive process, and government in the sunshine directives
• Analyzed data and reports and created comprehensive reports in order to present findings to executive management and field personnel
• Communicated and coordinated with outside vendors and interdepartmental programs to balance shifting needs and resource allocation
• Employed organizational planning, strategic planning, and leadership techniques in mediating competing interests and needs

TBC SHARED SERVICES (TIRE KINGDOM)

Jan. 2003 – Nov. 2008   

Area Group Manager

Oversaw daily operation of 4 Tire Kingdom stores in the Tallahassee area and 1 location in Lake City with total annual gross sales of $8M+.

• Created monthly budgets of $1.5M annual sales and expenses at each location, and maintained approximately $1M inventory over the multiple locations with 2500 SKU items
• Oversaw payroll, cash management and loss prevention for the area, including fraud and pilferage investigations
• Routinely interpreted, analyzed, and communicated comprehensive reports such as monthly profit and loss statements, data trending, sales forecasting, resource allocation, manpower modelling, best practices, and production techniques for each location and the area as a whole
• Supervised recruitment, hiring, training, and disciplinary action for over 100 employees in several job types, including 10 managers, outside sales and marketing, inside sales, technicians, mechanics, delivery drivers, and general service
• Served as the ombudsman to diffuse customer service issues at any location, including irate customer situations and product liability claims
• Provided technical assistance regarding regulatory enforcement issues
• Served as an expert witness during civil lawsuits, unemployment filings, code enforcement and other legal proceedings
• Maintained confidentiality, complying with all applicable laws, rules, regulations, policies, and procedures and influencing strategic and organizational planning
• Ensured constant marketing and growth to obtain new business, including fleet vehicles, wholesale distributors, and retail sources

One Billion Drops, 501(c)

Current Vice President since 2015

www.onebilliondrops.org

Frenchtown Neighborhood Improvement Association (FNIA)

Board Member and Treasurer 2019-2020

Contractors Licensing and Examination Board – Leon County

Consumer Representative – Appointment June 2016 through January 2020

Scott Flowers Consulting

Owner-Operator, Leadership Coach, Motivational Speaker

www.scottdflowers.com

Volunteer and Corporate Sponsor:

The Less Fortunate Still Matters Foundation, Inc.

The L.I.F.E. Group Center

DJ Dap’s Loreen Mathews Foundation

Anchor School, Inc

Tallahassee Unconquered Jr.

John Maxwell Certified Leadership Coach and Speaker

2016 to present

Leadership Development; Management; Project Management; Customer Service; Team Building & Development; Presentation Design & Delivery; Contract Management; Negotiation; Research Analysis; Data Collection; Verbal Communication; Public Speaking; Technical Writing & Presenting; Data Simplification; Human Resource Management; Networking and Outside Sales

Microsoft Office Suite (Excel, PowerPoint, Word, Access); Quicken; CCIS; Pacer; Accurint; DAViD; COMPAS; LEIDS; CAMS; Sunbiz; Vital Statistics; FMMIS; FLORIDA; Maple; MATLAB; Visual Studio C++; Python; Quicken and Quickbooks ProAdvisor